About
Two years on the inside, spent learning where stores break.
From April 2024 to April 2026 I worked inside Shopify as technical merchant support, front line for merchants worldwide. Themes, apps, payments, checkout, DNS, domains, gateway failures. When something broke badly enough, it reached my queue.
The work taught me where stores actually fail, which is seldom where the owner suspects. I now do the correcting directly, freelance, for a deliberately small number of founders and teams who need someone able to read Liquid and answer a customer email in the same afternoon.
I work from Olongapo City in the Philippines, overlap comfortably with US, UK and Australian hours, and use Claude Code and AI-assisted workflows throughout, which makes the turnaround faster than the rate would suggest.
Shopify AdminLiquidJavaScriptHTML / CSSMatrixifyShopify FlowMetafieldsMetaobjectsPageFlyManyChatCore Web VitalsJSON-LD